Shipping policy
Effective Date: [Insert Date]
Welcome to C Ortiz Design Company! Below you’ll find all the details about our shipping policy, so you know what to expect when shopping with us.
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Shipping Methods & Delivery Times
We offer the following shipping options:
Standard Shipping: 5–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day
Delivery times are estimates and may vary based on your location and order processing times.
Order Processing
Orders are processed within 1–2 business days of receipt. Orders placed after 3PM EST or on weekends/holidays will be processed the next business day.
International Shipping
We ship internationally to select countries. Please note:
Shipping times may vary by destination.
Customers are responsible for any customs fees, duties, or taxes applied by the destination country.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number and link to monitor the delivery status.
Address Accuracy
Ensure your shipping address is accurate and complete. We are not responsible for shipments delayed or lost due to incorrect address information provided during checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 5 days of delivery at ortizifyouplease1111@gmail.com. We’ll work to resolve the issue promptly.
Returns & Refunds
For return and refund information, please refer to our Return Policy
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Questions?
If you have any questions about shipping, feel free to contact us at ortizifyouplease1111@gmail.com